CONTEXT: voicepanel is an end-to-end insights platform designed to streamline the process of gathering and analyzing customer feedback.
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Details
update: august 20, 2024
voicepanel utilizes AI to conduct and analyze feedback from customers or target audiences. Key features include:
- AI-Powered Surveys: Supports in-depth feedback collection with AI, offering interactive voice, video, or text survey formats.
- Figma Feedback Integration: Allows users to collect feedback on website redesigns directly from Figma, ensuring design improvements are data-driven.
- Package Testing: Uses AI to facilitate consumer reactions to product designs, such as cereal box designs, through interactive testing.
- AI-Driven Discussion: Utilizes AI to create tailored discussion plans based on stated business objectives or templates.
- Real-Time Analysis: Leverages AI to analyze ongoing conversations in real-time, providing immediate insights and answering critical questions.
- Built-In Recruiting: Offers tools for recruiting respondents either from existing customer bases or from a built-in panel of over 3 million consumers and professionals.
- Multilingual Support: Provides language translation for conversations in 29 different languages, with AI translating responses for analysis.
- AI Synthesis: Uses AI to automatically synthesize survey data, generating summaries, themes, and uncovering unexpected insights.
voicepanel leverages AI to facilitate and analyze customer feedback through conversational surveys and built-in recruiting. The platform provides real-time analysis, multilingual support, and personalized reporting, making it a comprehensive for uncovering critical business insights.